Privacy policy
Effective Date: 01 Mar 2024
Welcome to StylishKnots, the online destination for handcrafted macramé and home decor. Your privacy is paramount to us, and this policy outlines how we collect, use, and protect your personal information, including any processing done on our behalf by Shopify, the platform hosting our online store.
Information We Collect:
Personal Data: To fulfil your orders and enhance your experience, we collect your email address, name, phone number, and shipping address. The legal basis for processing your personal data includes: fulfilling a contract (processing your orders), complying with legal obligations, and legitimate interests (improving our services and preventing fraud).
Shopify acts as a data processor for StylishKnots, processing your personal data on our behalf in compliance with applicable privacy laws.
Usage Data: Information such as your IP address, browser type, and activity on our site is collected to help improve our service.
Use of Your Data: We use your information to process and fulfill your orders, communicate with you about your orders and our services, improve and personalize your shopping experience, and comply with legal obligations.
Sharing Your Information: Your data is shared only as necessary with third parties that help us operate our service, such as payment processing and delivery services. As our store is hosted on Shopify, Shopify also has access to this data. Shopify uses this information to power our online store, improve their services, and conduct analytics. We do not sell your data to third parties.
Shopify's Use of Your Data: Shopify processes your data to provide functionalities that enable us to run our business, such as analytics, improving Shopify's platform, and supporting operational requirements. For more details on how Shopify uses your data, please refer to Shopify's Privacy Policy
Your Rights: You have the right to access, correct, or delete your personal data. Additionally, you may have rights regarding how your data is used by Shopify. Please contact us if you wish to exercise these rights, and we will assist you or direct you to the appropriate channel at Shopify. For example, if you are located in the EU, you may have additional rights under the GDPR.
Data Security: We implement robust security measures to protect your data. However, no system is entirely secure, and we cannot guarantee the absolute security of your information. We also rely on Shopify's security measures to protect data processed on their platform.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to improve your shopping experience, analyze site traffic, and show personalized content and advertisements. You can manage your cookie preferences through your browser settings.
Changes to This Policy: We may update this policy to reflect changes to our practices or for other operational, legal, or regulatory reasons, including any changes in how Shopify processes data.
Opt-out Mechanisms: If you wish to opt out of marketing communications, you can do so by clicking the 'unsubscribe' link in any email or contacting us directly at contact@stylishknots.com.
Data Retention: We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.
Contact Us: For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at contact@stylishknots.com.